Definition
A valuable action; deed; or effort taken to respond to a need or fulfil a demand. AIHW's National Classification of Community Services (Vers. 2) defines a service as "a process of assistance in response to a need".
Broader Class
        
            Broader class not specified.
        
    
    
        Narrower classes
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                        Assessment
                    
                
                
                
                
            
        
    
        
        
        Assessment is a process to ensure each decision is informed by information determined via investigation relevant to that decision.
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                        Assistance Needed
                    
                
                
                
                
            
        
    
        
        
        The service that is required.
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                        Assistance Reason
                    
                
                
                
                
            
        
    
        
        
        The reason for seeking assistance.
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                        Care Category
                    
                
                
                
                
            
        
    
        
        
        Continuous period of placements or living arrangements, resulting from Placement and/or Legal Events for the Child/Young Person in OOHC.
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                        Client Assessment
                    
                
                
                
                
            
        
    
        
        
        Client Assessment is a process that ensures each key decision is informed by information known through research to be relevant...
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                        External Referral
                    
                
                
                
                
            
        
    
        
        
        A recommendation for further care or services to an external organisation.
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                        IFBS Step Down
                    
                
                
                
                
            
        
    
        
        
        An Intensive Family Based Services intervention was considered a success however support services for families who were no longer in...
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                        Internal Referral
                    
                
                
                
                
            
        
    
        
        
        A recommendation for further care or services to an internal organisation.
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                        Placement
                    
                
                
                
                
            
        
    
        
        
        Out-of-home care placement record.
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                        Referral
                    
                
                
                
                
            
        
    
        
        
        A recommendation for further care or services.
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                        Report on Government Services (RoGS)
                    
                
                
                
                
            
        
    
        
        
        Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia.
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                        Service Contact
                    
                
                
                
                
            
        
    
        
        
        A contact between a client and a service provider which results in a dated entry being made in the client...
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                        Service Episode
                    
                
                
                
                
            
        
    
        
        
        A period of time during which a client receives assistance from an agency.
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                        Service Event
                    
                
                
                
                
            
        
    
        
        
        An instance or occasion of assistance received by a client from a service provider.
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                        Tenancy
                    
                
                
                
                
            
        
    
        
        
        A residential premises under a residential tenancy agreement
Comments
A service is an "intangible product" and no transfer of ownership or possession takes place when a service is provided or sold. A service cannot be stored or transported; is instantly perishable; and comes into existence at the time it is provided or sold.