Definition
The type of contact entity (person/organisation) that is contacting the Helpline, as represented by a label.
Components
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Data Element ConceptService Event: Contactor Type
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Object ClassService Event
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PropertyContactor Type
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Value DomainContactor Type Label X(50)
Representation
This representation is based on the value domain for this data element, more information is available at " Contactor Type Label X(50) ".| Data Type | CHARACTERSTRING |
|---|---|
| Format | X(50) |
| Maximum character length | 50 |
| Value | Meaning | Start Date | End Date | |
|---|---|---|---|---|
| Permissible Values | Other Government | |||
| Non Government Organisation | ||||
| Family | ||||
| Health, NSW | ||||
| FACS, Community Services NSW | ||||
| Police, NSW | ||||
| Anonymous | ||||
| Parent | ||||
| Department of Education, Schools NSW | ||||
| FACS, Housing NSW | ||||
| Unspecified | ||||
| Self | ||||
| Child care/Preschool | ||||
| Department of Education, Other NSW | ||||
| Community Organisation | ||||
| Health, CWU NSW | ||||
| Other Mandatory Reporter | ||||
| Other | ||||
| Community/Social | ||||
| School - Independent/ Other Religion | ||||
| Community Services, NSW | ||||
| Catholic School | ||||
| Housing, NSW | ||||
| Social | ||||
| Interstate / Federal Police | ||||
| Corrective Services, NSW | ||||
| Aboriginal Community Health Service | ||||
| Other Professional | ||||
| Allied Health Services | ||||
| Other Social | ||||
| NDIS | ||||
| Neighbour | ||||
| FACS, ADHC NSW | ||||
| Private Health Other or Interstate | ||||
| Police, CWU NSW | ||||
| Other Family Member | ||||
| Grandparent | ||||
| Juvenile Justice, NSW | ||||
| Department of Education CWU, NSW | ||||
| Aunt/Uncle | ||||
| GP or Private Doctor | ||||
| Family Referral Service | ||||
| DoCS | ||||
| Medical Practice | ||||
| Aboriginal Affairs, NSW | ||||
| Professional | ||||
| Centrelink | ||||
| Magellan Family Court | ||||
| Department of Education, TAFE NSW | ||||
| Medical General Practice | ||||
| Interstate education | ||||
| DET Schools, NSW | ||||
| Education | ||||
| Department of Education, CWU NSW | ||||
| Aboriginal Comm Health Service | ||||
| DET Other, NSW | ||||
| Aboriginal Medical Services | ||||
| AMIHS | ||||
| Human Services CWU, NSW | ||||
| DET TAFE, NSW | ||||
| ACCHO | ||||
| Religious organisations |
Comments
A client is a primary recipient of service, and a support person is an individual who is attending the session in order to provide some form of support to the client or clients, but is not receiving that service themselves. Who the primary client is considered to be for a given service is determined on a program activity by program activity basis. For example, in the case of a program activity such as Family Law Services, primary clients are defined as children and young people aged 0 to 18 years. Parents or guardians who may also be present are considered to be support persons, as they are not the target client cohort of the activity.