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Registration Authority	State	Definition
Customer & Emergency managment	Active	Coordinate telecommunications support and resources for emergency response and promote a customer-centric culture by prioritising strong customer relationships and making meaningful contributions to the community. Lead the core TELCOFA function and external engagements with the emergency management community, along with other external engagements with the Ministerial Office and our customers. Champion customer...	1
Digital, Technology and Innovation	Active	Work to ensure an operationally resilient Public Safety Network, provide end-to-end engineering and effectively manage spectrum on behalf of the NSW Government. Leading the technology strategy and roadmap for the organisation and the delivery of enterprise capabilities in architecture, systems, cyber security, AI/automation and predictive analytics. We are responsible for current and...	1
Program Delivery CCEP & Enterprise	Active	Program Delivery (CCEP) We manage programs and projects, delivering on behalf of our internal and external customers from concept to completion, supporting operations, major programs, ESOs, essential and specialist agencies. We are the delivery function for the Critical Communications Enhancement Program. We are a centre of excellence for digital and construction project...	1
Strategy, Commercial and Risk	Active	Support our customers by improving the systems that keep Telco running, prioritise the safety of our colleagues through WHS programs, and ensure our activities are aligned to strategy, governance, and budget for our regulators. Responsible for setting strategies, policy development and advice, enterprise operations, organisation-wide reporting and governance. Bring together strategy, policy,...	1

NSW Telco Authority