Definition
Information about activity that describes a relevant process or action undertaken by the enterprise. Interactions may be undertaken in response to Events (as is the case with some Activities); the delivery of Products or the provision of Services. It is important to understand that interactions happen in "response" as well as in "request". eg. a request for a book via face to face; followed by an online e-mail confirmation of order; followed by physical delivery of book. (Altogether three related interactions.)
Broader Class
Broader class not specified.
Narrower classes
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Activity
An identifiable act or action.
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Data Exchange
A performance reporting system providing a standard way to share service delivery and client outcomes data between funding agencies and...